We offer Quarterly Bonus Incentives, Stay Bonus, Weekend Shift Differential, Language Differential!
Seeking outgoing and motivated individuals with Sales experience for our open positions for Customer Ambassador Sales & Support out of our Center of Support located in Northeast Charlotte, NC
*** Bilingual candidates encouraged to apply ***
Must be available to work a 5-day work week from 8am-6pm. Saturdays will be required. May include Holidays.
Hourly Rate of $21/hr. We offer Quarterly Bonus Incentives, Stay Bonus, Weekend Shift Differential, Language Differential!
If you are looking to grow with a Company that offers a great working environment and provides opportunities for growth and development, now is your time to apply! Please click on the following link to apply: https://careers.cokeonena.com/job-invite/103661/.
The primary focus of The Center of Support (TCOS) Inside Sales Representatives is to maximize the profitability of our clients’ beverage needs through strong relationship building. This role will also leverage the relationship to sell value and close brand, package voids, as well as expand flavor offerings, and influence myCoke (self-service online ordering portal) engagement and active adoption. Additionally, this position will require cross-collaboration within the organization. A successful Customer Ambassador – Sales and Support develops a partnership with our internal teammates and external customers to help maintain and grow market share, as well as our competitive advantage. This is accomplished through key activities like Sales and Marketing Campaigns (Calls, Emails, and Chats) Customer Engagement Initiatives including myCoke activities Sales and Support Services for Existing Customers.
Duties & Responsibilities
- Seeks to sustain and grow customer beverage portfolio and prescribed sales goals through identifying beverage gaps and opportunities, and focusing on customer needs-based selling and promotional activities; including sales, support, and customer engagement activities (primarily focusing on myCoke), works to increase sales and the development of customer accounts through value-added conversation, relationship building, and understanding customer needs across various lines of business needs (including outbound campaigns, incoming calls, chats, and emails)
- Identifies and finds resolutions for customer issues; finds diplomatic ways to de-escalate those issues and resolve situations effectively for both internal and external customers
- Focuses on customer engagement, centered around enhancing and addressing myCoke (ordering and technology platform) adoption and ordering behaviors. Provides general sales support including troubleshooting, answering questions, resolving issues, technical support, etc.
- Develops relationships with local field teams (sales and operations), delivery, and equipment services support team members to effectively serve customers and meet business needs
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Pictured: We deliver happiness. This includes constantly innovating new products, such as Sprite Ginger and Sprite Ginger Zero Sugar.
Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer.